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ICBC/WorkSafeBC
December 15, 20254 min read

ICBC Physiotherapy in Surrey: What to Know

Key Takeaways

  • We provide treatment to people insured by ICBC.
  • A valid claim number and date of accident are required.
  • Early assessment for whiplash and soft tissue injury is vital.
  • Direct billing is available for ICBC claims.

After the Accident

We provide treatment to people insured by ICBC. The first few weeks after a motor vehicle accident (MVA) are a critical window for assessment and professional recovery management.

What is Pre-Approved?

If you were injured in a motor vehicle accident in British Columbia, ICBC provides:

  • **25 Physiotherapy visits**
  • **12 Kinesiology visits**
  • **12 Massage Therapy visits**
  • These are available within the first 12 weeks after your accident. If your recovery takes longer, we can request more funding on your behalf.

    What to Bring to Your First Visit

    1. **Your Claim Number**: Provided by ICBC.

    2. **Date of Accident**.

    3. **Your Personal Health Number (PHN)**.

    What to Expect

    We'll assess your injuries—common ones include whiplash, low back strain, and concussion symptoms. We then create a report for your adjuster and start your treatment immediately. Our goal is to get you back to your daily life as smoothly as possible.

    For updated information, contact:

    [ICBC Claims & Contact Page](https://www.icbc.com/claims)

    Disclaimer: This content is for educational purposes only and does not constitute medical advice. Please consult a qualified physiotherapist or physician for personalized diagnosis and treatment.

    Ready to Start Your Recovery?

    Our Surrey-based physiotherapists use evidence-informed care to help you get back to your best. Book an assessment today.